Thursday, 3 July 2014

How Businesses Can Benefit From Avaya IP Office Phone System

By Rosella Campbell


It is important for businesses to have reliable, scalable, efficient, and cost effective telephone systems for use. This will ensure that customers can reach the business easily and employees can collaborate in real time. When businesses use the Avaya IP office phone system, they are able to minimize their telephone costs and enhance productivity and efficiency within the operations.

Considering the immense competition in businesses, you should ensure your business stands out of the crowd by exploring the latest technologies is telephone communication. The internet has made communication cheaper and easier. Today, businesses can integrate their telephone lines with the internet meaning they do not have to a lot on their bills.

One thing with businesses is that they will grow with time. If you choose a telephone equipment and software that does not allow for upgrade, it means that you are likely to be compelled to source for another one when the organization eventually expands. Many business owners are mobile and on the move. They may not have the time to remain in office and pick their calls.

With an hybrid PBX hardware that provides thousands if not hundreds of extensions, you can ensure smooth running of your business. Businesses need to have efficient internal and external communication. Employees should be able to communicate with each other easily through use of extension lines developed through a PBX equipment.

With the voice over internet protocol telephony service, it is intended to make businesses make use of their telephone lines optimally. It helps reduce the cost of calling and receiving calls in businesses. While you can tailor the features to be included in a telephone network, you should look for key ones such as auto attendant, conferencing, automated directory, voice mail, recording, and call forwarding.

Because businesses want to save money, they should seek for those telephone services that will offer them scalable phone usage. Whether it is a basic telephony or a sophisticated unified communication, the Avaya IP office telephone service can help in offering the solution. If you have workers stationed in remote locations, you need as communication equipment and systems, which will offer easy collaboration.

Workers in remote locations such as site employees can easily communicate with the workers in the offices in a cost effective manner. Besides, businesses need to have more realistic and effective communication such as video conferencing. Instead of attending seminars and discussions off the workplace, this can easily be done by using the videoconferencing feature.

Modern telephone systems are equipped with different features such as call forwarding, video conferencing, teleconferencing, virtual receptionists, voice messaging, call recording, and auto attendant. If you are not in the office, you will need to ensure you have a call-forwarding feature within your telephone equipment. This implies that calls can easily be forwarded to employees wherever they are without any extra charge. With Avaya IP office telephone, it can offer idea solution to communication needs of a business, be it small or large.




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