Monday, 23 April 2018

What Exactly A Social Media Agency Texas Does For Its Clients

By Martha Long


Today, social media has become not only a phenomenon, but also a basic way of life for most people. Platforms such as Facebook, Twitter, Pinterest, and Instagram all have really big follower bases that businesses and brands can take advantage of. The best way to take advantage of this big follower base, one needs the help of a social media agency texas to get the job done.

Those who are not familiar with how these agencies work, they basically offer marketing and advertising services specifically using the said platforms. These services are usually branched into two parts namely the community management aspect and the content planning aspect. Each having their own respective roles and jobs in the process.

The first part of this process is the content planning where the team behind it will create content to be posted on the platforms. For instance, Facebook posts have to be already planned in advanced so that the client may review all of them and give a stamp of approval. The content specialists will somewhat come up with a proposal on what to post on the page in following month.

The content planners usually work a month ahead in order to get the approval of the client with regard to the content. These days, content must almost always come with pictures as people are more inclined to visuals as compared to a wall text. This is why content planners tend to work very closely with the graphic designers in the agency to create their material.

While most of the Facebook pages or Twitter brands use stock photos to accompany their posts, brands prefer to use their own images. For the sake of promotional content and brand related posts, original photos need to be taken and made instead. However, it will be the content planners who will decide what kind of images are needed to go with the content.

The other part is known as community management and is more of the implementation portion. While the content planners make the posts for the Facebook page or Twitter account, the community manager is the one who will post them. The community manager is also the one who is responsible for coordinating with the content team in getting all of the materials and assets that are needed for the posts such as pictures and videos.

Aside from those, one of the main tasks of a community manager is handling the concerns and the questions of the fans or followers. Basically, they handle the entire customer support feature of the social media platform. They have to make sure that all the comments have replies and all the messages have been answered in order to increase the engagement rate. Also, the community manager is the one that handles the boosting and the ads that appear.

Overall, these agencies can help boost the total awareness plus engagement of a social media page or account. This will help with the complete brand image of the client and also allow to client to reach potential fans or followers that are usually outside of his reach. As this type of marketing is pretty much the in thing these days, specialists have to get on the job to help their clients take full advantage of this kind of platform.




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