Monday, 4 March 2013

Update Your Company Phone Equipment To Take Advantage Of Modern Technologies

By Ruben Alker


Modern-day technology is evolving constantly and it's one of the highlights of the 21st century. Ever since the phone's invention in 1876 by Alexander Graham Bell, the telephone has affected the way the world communicates. People can effortlessly now communicate with friends and family overseas, hold conferences via phones like CISCO's Telepresence system, send website links, video recordings, pictures and even merge a number of telephone calls in to 1. [ V:11 ]

Consequently, it is important that every company thinks of updating their business phone equipment to make the most of these brand-new sorts of technologies.

Simply by up-dating to an all new phone system, it communicates that your company is open to staying up to date with technological innovations. A recent study showed that, a synchronised telephone system can conserve on average 2 hrs per week lost on handling on-hold telephone calls.

Telephone calls are usually the first impression a consumer gets of your business. If their call is not dealt with in a prompt manner the consumer is not happy. Big business commonly handle this situation with electronic phone systems, but unfortunately this isn't what clients want. People want their calls handled a efficiently by a real person.

Phone system companies such as Cisco supply state of the art business phone systems that deliver the following;

1. Holding of numerous telephone calls simultaneously.

2. Many telephone calls to be dealt with simultaneously.

3. The scope to unite all lines dispersed found within the company under 1 phone number.

4. Join together a number of telephone calls into one.

With this array of features organisations can efficiently manage a client's call in prompt way, at the same time giving them the familiarity of an individual's voice. But, that is not all the Cisco Business Telephone systems supply.

Meetings are essential to any kind of organisation and thus present day technological innovation has established a solution to go beyond the problems of time and place by means of tools such as Cisco's Telepresence.

Services such as Teleprescence enable staff members to perform video calls where they are able to include charts, diagrams, designs, data share and graphics whilst simultaneously chatting with an entire boardroom. Systems like Apple's Facetime work in a comparable way too.

Benefits of Teleprescence derived systems consist of;.

a) Co-workers do not have to travel to meetings meaning lowered travel expenses.

b) Face-to-face communication is still possible.

c) Conference phones remove office interruption simply by bringing all relevant workers together simultaneously.

d) Allows you to record your video discussions and multi-media demonstrations for live and on-demand accessibility.

e) When a colleague is at home they can still take part in the conference via Teleprescence.

f) Easy to get in touch with fellow co-workers with information, video recordings, data, etc.




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