Sunday 23 November 2014

Uses Of Voip Phone Systems

By Ida Dorsey


There is already a lot of ways that people can communicate with one another and especially with the development of technology and its resources. It has been made simpler, faster, and less costly. A lot of homeowners and business establishments are taking advantage of this for their own various reasons.

These residences and businesses can try many options to cut their expenses on some utilities especially for communication. Phone systems Dallas has a lot of advantages but also some disadvantages depending on the scale of use they are. So this is highly dependent on how the owner wants to use this utility.

VoIP which also means Voice over Internet Protocol is a type of communication for voice that is done over the internet. This is different from the usual landline phones which have a different type of connection. This can provide many advantages and other functionalities that the regular landline is limited to.

There are some software or programs that are made for residential uses where they can have video and audio chats which is still considered a VoIP as long as there is the right speed and the equipment like a microphone and headset or speakers. But in a larger scale for business purposes, it would not be that efficient. That is why there are providers for VoIP in different telecommunications that can give this for commercial use.

For starters, telephone systems have a PBX or a Private Branch Exchange which automatically directs various calls to their destinations, therefore it is called an automatic switchboard system. So basically, if any telephone system that runs in this manner is called a PBX. A lot of businesses moved this kind due to prevent the hassle of installing a number of direct lines for each employee, since this can do multiple connections in one line.

With VoIP it has the ability to switch between two lines from the Public Switched Telephone Network to the PBX. The PSTN is a collection of many other telephone companies that are operating lines such as fiber optics, cellular, regular lines, satellites, and even undersea cables. This is one of the advantages of VoIP.

To make things easier to understand, the VoIP is a type of PBX. Although there are regular PBXes that does not have capabilities that are the same with VoIP. Regular ones make use of TDM which is Time Division Multiplexing, while the other uses Internet Protocol. PSTN is also used for this.

Businesses have widely spread the use for this kind of technology because of how flexible it is and how easy it can be integrated and included in other types of systems in their establishments. This makes it easy for them to make necessary changes or developments to improve their systems. This makes the expenses for these changes and developments to cost lesser and to increase productivity as well.

There are basic features for this. Part of this is for direct dialing and caller ID, auto attendant, call waiting, pickup, park, calling, and forwards, conference calling, voicemails, virtual or remote extensions, and managing through web based applications and integration. Calls may also be queued, recorded, and monitored for it to initialize and generate reports. These are only basic features, and there are more that can be integrated along with your own system.




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