Monday, 4 November 2013

From Like To Love: Using Social Media For Marketing Success

By Sara Ezan


No matter what your industry is, there is a good chance that your target market uses social networking in some form or another. Therefore, it's a good idea to put your business on one of these social network sites, as well. Find out which social sites your customers are on, and include them in your marketing mix. If not, you are missing out on finding new customers and building relationships.

Create an open forum in which you allow customers to be part of your creative process. You will be surprised at how well your customer base can help you brainstorm an idea, create the "blueprint", and lay out the best implementation of the idea. When you have this kind of input coming from your customers, it is safe to assume they will buy when launched.

Create an open forum in which you allow customers to be part of your creative process. You will be surprised at how well your customer base can help you brainstorm an idea, create the "blueprint", and lay out the best implementation of the idea. When you have this kind of input coming from your customers, it is safe to assume they will buy when launched.

Be sure that your content is interesting and unique, so that other social media users will want to share it with others. People succeed by using social media, but only if their content sticks out from others. If you are out of ideas, you can always find inspiration online or from family and friends.

Employing social media marketing strategies can be a great way to keep in contact with your customer base, and develop relationships. Customers that friend you on Facebook, or follow you on Twitter do so willingly. They want to hear from you. You can therefore notify them of new upcoming products, sales and discounts, or even just information concerning your business and industry without the fear of being too intrusive.

If you want to make the most out of your social media marketing strategy, try including email marketing in your campaign. When you send out a marketing email, be sure to include links to your Facebook and Twitter pages at the end of the email. You may also be able to get more subscribers to your newsletter if you have a link that goes to more information about it.

Conduct Facebook polls. Using the the "question" feature on Facebook, you can develop a poll to ask your followers a question. It can be about their thoughts on a new product, their opinion on how you're doing with customer service or anything else to which you'd like an answer. This keeps them engaged. When your followers feel more involved, they identify more closely with your brand or product.

To help your customers help you spread your content, make sure blog posts have the right buttons to get easily shared. You can add Facebook Like and Share buttons, as well as Linked share ability and the Retweet button for Twitter users. When you have engaging content your regular followers like, they will spread it around the internet, hopefully drawing more followers to you.

As you have seen, social media sites should be on the top of your "to do" list when it comes to marketing your business. You can broaden your customer base while still engaging your existing clientele and boast about your wares to the world at large at the same time. See what social media marketing can do for your business.



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