Saturday 28 March 2015

Understanding The Need For Active Directory Password Reset

By Zelma Hurley


Many firms these days have become very reliant on the use of computers. They tend to make the tasks that employees have to perform a lot easier and a lot faster too. Making sure that employees have proper access to these work stations every time us very important.

These work stations properly protected with the necessary security features. This is especially true if the data that are handled in these computers are very sensitive. Forgetting the pass code is often going to be an issue though. With the Active Directory Password Reset feature, it should no longer be.

Issues like these are often being handled by technician that the company has employed. There are specific hep desk centers in the premises that employees have to call and refer to every time an issue like this pops up. Part of their routine is to ensure that no employee is locked out of his work station.

This is not always ideal for businesses to rely on these help desks every time reset on pass codes have to be done. The technicians often have to create tickets when sovereign the issue. This is why it would take them almost twenty-fours hours to have the new log on details to take effect.

Businesses need to find a different solution that would address the passcode issues addressed at a much lesser time a good solution would be one that would only require a few minutes to take effect. This would mean that downtime is significantly minimized. In addition, productivity losses are prevented too.

There are options that would allow employees to get their log in credentials reset a lot faster. They can achieve this through using the windows active directory. This means that there would be no need for the, to call the help desk. No ticket is needed. The issue is fixed within a few minutes.

Most of the issues that help desk handles tend to involve employees asking to get their login information reset. This often undermines the other more important work that the help desk people have to perform. With the self help option, this should be significantly reduced along the way.

A very effective self-help that people can go for is to access the active windows directory. This is for those people who are using computers running under Windows operating system. Pressing Ctrl+Alt+Del keys will pull up the directory screen. Here, a choice to reset the password is going to be found. Often, this solves the issue.

In the event of domain users who got locked out of the computer, a different option may be available for them. For instance, they may be asked to provide answers to certain validation questions. This ensures that them and only them can be allowed to log in on the computer since they are the ones who know the right answers.

Tools like these are available either paid or free. If you want to get the ones with better features, the paid solutions would be ideal. Just test them out though, get a free trial if you must to assess if it is indeed the right solution for you.




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