Friday 11 September 2015

Benefits Of Sewer Billing Software

By Daphne Bowen


A service bill is the amount expected to be paid by a home for electricity, gas, water and sewerage services each month. These bills tend to vary with the usage of the customer. The profits accruing from public utilities are regulated thereby putting a limitation on the amount they can charge the public for their services. A sewer billing software is used by many utility companies to bill their clients and collect revenues. The system is automated and enables the companies to run more efficiently. There are also reduced costs associated to adopting an automated paying system.

The features of the system include the possibility of establishing an audit trail such that the management can always be informed on the progress of payments. This reduces corruption in the company. The automated system can also detect bad debts and delayed payments. The system then sends notices to the customer through email and can charge penalties and fines for late payments.

The functions of such a system include collection of data on the usage of the sewer services. The automatic meter readers installed in the homes provide data concerning usage. From the collected data, bills can be generated according to charge rates. The bills are automated which means that they can be sent to the clients via emails. This has reduced the postage costs that were incurred by the companies earlier.

If the sewer company also deals with other utilities like water, electricity or garbage the sewer bills can be prepared alongside the other bills. In addition to collective billing, an automated system enables the customers to have an online portal where they can view their account details and even the bills.

Companies which have adopted the sewer invoicing program have automated the repetitive tasks carried out. The employees have a reduced work load and hence get more time to deal with more demanding tasks. Human errors resulting from manual data handling are also eliminated.

Customer management is improved when an automated system is adopted. Most of those complaints put forth by the customers can be solved through the online portals. The customers can also get vital information concerning the services. Customer satisfaction is greatly improved. Compliance is improved on the side of the customers. There are reduced late payments because there are constant notices and alerts.

Evidently, an automated system for invoicing clients is suitable for saving company money and also enabling it to run smoothly and more efficiently. This software saves the workers hours of manually transferring data. Human errors in accounting are also greatly reduced because the invoicing is automated.

Customers who have several residences can benefit from automated system used to bill. The software will be able to identify the several locations as belonging to a single customer. Therefore, the customer will receive a single bill with a summary of all the other accounts.

Sewer invoicing software allows the company to enhance customer security in terms of payments. It also leads to decreased client response times. Customers are provided with self service models that allow them to access important information.




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