Sunday, 23 August 2015

Leveraging International Business Intelligence For Success

By Ruthie Livingston


Businesses cannot afford to conduct international business blindly. They need to know what their rivals are doing and what the customers actually need. This way, they are able to maintain a competitive edge by serving their customers better than their competitors. It is a noble idea for businesses to hire international business intelligence service providers to assist in the areas detailed below.

International entrepreneurship intelligence firms work by exploiting the data warehouses to extract important facts and accurate statistics that bring about the true picture of the company standing in the industry and a projection of its performance. This information is manipulated for future planning and keep at pace with the business competitors in addition to improving the products and services that the company offers.

There are several firms that are offering products similar to what the company is offering. These firms are targeting the same customers that the enterprise is targeting. The firm must outdo its rivals at the marketplace by offering better products. To do this, it requires to be innovate and adopt the best technologies in its processes. The enterprise intelligence comes in to keep the firm aware of new ideas and technologies that are in the market and what the rivals are up to.

Crisis management is very vital to prevent the firm from going down. A multinational company is threatened by several elements in the market due to the facts it deals with different political and socio-economic landscapes. It may make judgment errors and cause damage to its production or marketing systems, may be blackmailed by its rivals and suffer from political upheavals. The intelligence assists identifying vulnerable areas, authorities that the enterprise can lobby, and strategies for dealing with damaged goods or reputation.

A business must always provide the right solutions to customer needs. When getting into new markets, the enterprise may not be familiar with customer preferences, tastes, and unique needs of its clients. Research is required to ensure that the market is served with the right solutions. The firm can seek assistance from international entrepreneurship intelligence firms in determining customer needs, planning on market entry, and developing effective marketing plans. This helps the firm grow its market share and beat its rivals at the marketplace.

There are several risks that a firm is exposed to in different regions in the international marketplace. Such risks include potential damage to assets, energy problems, brand and reputation damage, problems in getting raw material, lack of expertise in some area among others. A firm may hire an international entrepreneurship intelligence service provider to assist in developing an enterprise risk management plan, identifying the vulnerable areas, and helping come up with a backup plan.

A growing firm is likely to face legal battle at a point in its lifetime. Such battles could be with the clients, rival firms. An example is the case where a customer sues for defective goods, or a government official soliciting for bribes among many others. Such claims require proper private investigation so that the company does not end up paying for unwarranted claims. Intelligent investigations may come in handy is solving such issues.

If a conglomerate were a person, its management would be the eyes, its workforce be its hands investors become the legs while the business intelligence takes the place of its brain. Doing business blindly leads to serious business mistakes, loss of customers and trampling by company rivals.




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