Sometimes it seems like anyone who obtains even a little bit of computer knowledge has some sort of unwritten obligation to help everyone he knows with their computers. Like most of these users, you've probably found yourself being asked to fix a friend's computer, and perhaps even multiple times. That sometimes means repeated trips to that home to gain access to their system. You can avoid all of that complexity by using one of the various remote PC assistance offerings on the market today.
Naturally, you may not need any software if the only time anyone ever asks for help is when you happen to be in the vicinity of the problem computer. Still, when you're being called to help friends and family on a regular basis, chances are that you'd benefit from being able to remotely access their system without ever leaving your own house. Before obtaining software to make that possible, however, you need to understand the key features involved.
The first thing to consider is price. Now, there are some fine paid options out there, and some of them have a variety of additional features that are perfect for professional technicians who earn their living troubleshooting problems. For casual troubleshooters, however, free is always best. There are a variety of these free options out there, including the built-in Windows software.
You also want something that is easy to install. The last thing you need is to have to travel to help a friend install a program for remotely accessing his or her system at the very moment when they need you troubleshooting some other problem. Simple installations are available, so those concerns are easily addressed. And, for those family members who are truly clueless about computers, you can always install it for them well in advance of their next troubleshooting need.
With the Windows, Mac, and Linux operating systems all in use, software needs to be able to connect computers that have different operating structures. Windows remains the choice of most business and personal users, but it is still helpful to have that kind of cross-platform connectivity available.
Another feature is the ability to set up permanent access options. If you have a family member in need of help with basic maintenance and other critical needs, permanent access can be tremendously helpful for running virus checks, updates, and other tasks. This option is often only used with the most inexperienced computer users.
Temporary access is usually a better option. This is due primarily to the reluctance of inexperienced users to allow anyone complete and unfettered access to their systems. People with little knowledge of computers often have an understandable level of paranoia about allowing others to enter their computer without an invitation. As a result, it is usually preferable to respect their sensitivities and rely on temporary access secured by a password.
Of course, if you enjoy traveling from house to house to troubleshoot computers owned by your family and friends, then these features probably mean little to you. If, on the other hand, you're looking for an easier way to help those in need, then a good remote access program is a necessity.
Naturally, you may not need any software if the only time anyone ever asks for help is when you happen to be in the vicinity of the problem computer. Still, when you're being called to help friends and family on a regular basis, chances are that you'd benefit from being able to remotely access their system without ever leaving your own house. Before obtaining software to make that possible, however, you need to understand the key features involved.
The first thing to consider is price. Now, there are some fine paid options out there, and some of them have a variety of additional features that are perfect for professional technicians who earn their living troubleshooting problems. For casual troubleshooters, however, free is always best. There are a variety of these free options out there, including the built-in Windows software.
You also want something that is easy to install. The last thing you need is to have to travel to help a friend install a program for remotely accessing his or her system at the very moment when they need you troubleshooting some other problem. Simple installations are available, so those concerns are easily addressed. And, for those family members who are truly clueless about computers, you can always install it for them well in advance of their next troubleshooting need.
With the Windows, Mac, and Linux operating systems all in use, software needs to be able to connect computers that have different operating structures. Windows remains the choice of most business and personal users, but it is still helpful to have that kind of cross-platform connectivity available.
Another feature is the ability to set up permanent access options. If you have a family member in need of help with basic maintenance and other critical needs, permanent access can be tremendously helpful for running virus checks, updates, and other tasks. This option is often only used with the most inexperienced computer users.
Temporary access is usually a better option. This is due primarily to the reluctance of inexperienced users to allow anyone complete and unfettered access to their systems. People with little knowledge of computers often have an understandable level of paranoia about allowing others to enter their computer without an invitation. As a result, it is usually preferable to respect their sensitivities and rely on temporary access secured by a password.
Of course, if you enjoy traveling from house to house to troubleshoot computers owned by your family and friends, then these features probably mean little to you. If, on the other hand, you're looking for an easier way to help those in need, then a good remote access program is a necessity.
About the Author:
There is now an easier way to get remote PC assistance with the help of our web page. See the array of IT services that we offer at http://www.marveltechsupport.com.
No comments:
Post a Comment